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Oxford Instrument NanoScience Expand Service Facilities for SPM, Electron Spectroscopy and Thin Film Equipment

Published on October 25, 2013 at 9:55 AM

Oxford Instruments Omicron NanoScience is delighted to announce the expansion of North American based repair capabilities at its Eden Prairie Service facility in Minnesota. The Eden Prairie Service Center has been providing U.S. based repair and service for scanning probe microscopy, electron spectroscopy and thin film equipment.

The Eden Prairie Center has now been equipped to provide repair service for cryogenic refrigerators and instrumentation as well. In addition we have expanded the service and customer support team throughout the U.S to provide the best customer experience in the industry.

These new capabilities will increase our turnaround speed for repairs and reduce experiment downtime for our customers. This investment demonstrates our commitment to provide world-class customer service and support for our customers in their research and commercial applications.

Niklas Bergvall, Global Service Manager, commented:

“This is an example of how we are continuously working to better the service experience we give to our customers. I am delighted that this capability is now in place and the first repairs of cryogenic refrigerators have already been successfully completed here in North America.”

About Oxford Instruments Omicron NanoScience

Internationally recognised as world leaders in superconductivity, ultra low temperature cryogenic environments and ultra high vacuum environments, Oxford Instruments Omicron NanoScience is driving innovation in these fields. The company’s leading-edge technologies support research in nanotechnology, solid state and condensed matter physics.

Combining outstanding technical expertise, original thinking and a commitment to meeting customers’ needs, Oxford Instruments Omicron NanoScience enables real advances both in research and commercial applications by providing the high quality technological environments needed to meet demanding experimental requirements. Oxford Instruments Omicron NanoScience is part of the Oxford Instruments plc group.

About Oxford Instruments plc

Oxford Instruments designs, supplies and supports high-technology tools and systems with a focus on research and industrial applications. It provides solutions needed to advance fundamental physics research and its transfer into commercial nanotechnology applications. Innovation has been the driving force behind Oxford Instruments' growth and success for over 50 years, and its strategy is to effect the successful commercialisation of these ideas by bringing them to market in a timely and customer-focused fashion.

The first technology business to be spun out from Oxford University over fifty years ago, Oxford Instruments is now a global company with over 2000 staff worldwide and is listed on the FTSE250 index of the London Stock Exchange (OXIG). Its objective is to be the leading provider of new generation tools and systems for the research and industrial sectors. This involves the combination of core technologies in areas such as low temperature, high magnetic field and ultra high vacuum environments, Nuclear Magnetic Resonance, X-ray, electron and optical based metrology, and advanced growth, deposition and etching.

Oxford Instruments aims to pursue responsible development and deeper understanding of our world through science and technology. Its products, expertise, and ideas address global issues such as energy, environment, security and health.

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