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In 2012, Plantronics sought the help of P2i to further improve their products by refining their resistance to liquid damage. Plantronics are a visionary in audio and wearable technology. Their products are being used by everyone from Astronauts, Pilots and Emergency Service workers, to 100% of the Fortune 100. They are also an industry leader in consumer Bluetooth® devices.
A number of Plantronics headphones and headsets are meant for use on the go or in the gym, exposing the devices to higher levels of liquid damage because of a greater risk of sweat and severe weather environments. Plantronics’ consumers expect their electronic gadgets to function just as hard as they do, and it is common knowledge that a small splash of water can damage electronic devices beyond repair.
However, as a brand centered on quality and maintaining their reputation as a technology innovator, Plantronics was keen to overcome this issue.
Plantronics are excited about the P2i technology and have found that the sweat-proof feature that it brings to our products is a clear differentiator in the market.
Greg Miller, Director, Portfolio Business Management, Personal Solutions, Plantronics
Since using P2i’s super-hydrophobic coatings, Plantronics have seen a decline in returns because of liquid damage, saving them substantial costs of repair. However, most notably, P2i’s coating has enhanced customer satisfaction ratings. Treated devices survive a rinse under the tap or a run in the rain, supporting a brand based on quality.
P2i’s nano-coating is applied during the manufacturing process, resulting in invisible liquid repellent properties that boost the reliability of the headsets. A bespoke loading process was created based on Plantronics’ technical needs, so as to make the most of the production throughput.
Presently, there are eight P2i machines installed across three different Plantronics factories worldwide and P2i offers 24/7 support for these machines.
P2i offer 24/7 global support with on-site product specialists and process engineers resolving production issues quickly and efficiently.
Bill Norris, Senior Director, Manufacturing Engineering, Plantronics
This information has been sourced, reviewed and adapted from materials provided by P2i Limited.
For more information on this source, please visit P2i Limited.